Linking Folder's to Assistant's

How make your Assistant answer questions based in your knowledge.

Your Assistant uses LLM as the technology responsible for communicating with the user. And we know that all LLMs are capable of responding unreliably to almost any type of question, but this is a problem in cases where you want your answers to be reliable and secure. To do this, we have the option of connecting an Assistant to multiple folders.

Create and manage your folders via Workstation

With the folder created, you will be able to send files in various formats: pdf, txt, xlsx, mp4, mp3, websites and even videos from Youtube or Vimeo.

You can connect your Flow to a Folder via platform or API.

Open your Flow and go to Knowledge Base. As you can see you is able to connect multiple folders.

Use the instructions to teach how your Flow should use each Folder.

Edit and Connect your folders

Or you can update it via API.

PATCH https://backend.az.misterturing.com/v4.0/assistant/flow/{flow_external_id}/

Since we support PATCH, you can pass only the info that you want to change. in this case, the folders object.

{
    "folders": [
        {
            "external_id": "FOLDER_EXTERNAL_ID",
            "instructions": "Always use this folder to get information related to user problems.\nFirst use the folder, if no knowledge related to it available, make it clear that you are answering the user based on your internal knowledge. And that the user needs to reach out to our [email protected]."
        }
    ]
}